Returns & Exchange Policy


➔ If you want to exchange/return/cancel your order, please text us on WhatsApp by clicking the WhatsApp icon on bottom right or email us here. You can now initiate returns & exchanges using this portal.

 

Return Policy -

We have a fairly easy and simple return policy.

  • You can return us the product/s within 7 days of delivery.
  • The product/s must be in the same condition as when you received them - unworn, unused, unwashed, with all tags still attached, and in the original packaging. They must not be damaged in anyway.
  • Our delivery partner will pick up the return within 48 hours of your request being processed.
  • Once the product/s have been picked up, the refund will be processed soon after a quality check. Please send us your bank or UPI details to receive the refund incase you paid with COD.
  • Important - Items purchased during a sale or using a discount code will not be applicable for returns. If there is any issue with sizing or physical damage, you can let us know for an exchange.

Please note: Any returns because of slight marks or stains that could be washed away will not be accepted.

 

Refund policy -

  • Refunds will be issued through the same payment mode that was originally used by the customer while placing the order.
  • For COD payments, the customer will receive the refund to their bank account via NEFT or UPI (for which the customer will have to provide us with their banking or UPI details).
  • For payments made through digital means such as UPI, debit card, credit card, net banking, wallet etc., the refund will be made using the same payment mode. 
  • The refund will only be initiated once the products are picked up and pass the quality checks. Refunds may take about 1-5 days to be fully processed, but we will make sure that you receive it as early as possible.

 

Exchange policy -

  • You can exchange the product/s within 7 days of delivery for no cost. Any exchange after the first time will be chargeable.
  • The product/s must be in the same condition as when you received them - unworn, unused, unwashed, with all tags still attached, and in the original packaging. They must not be damaged in anyway.
  • We do not offer exchanges on stained or used products.
  • Our delivery partner will pick up the exchange within 48 hours of your request being processed.
  • Once the product/s have been picked up, the exchange will be processed immediately.

Damages and Issues: If the product/s are damaged out-of-box or if you face any other issue, let us know immediately. We will try our best to rectify them.


Cancellation Policy -

  • Since we focus on fast-delivery to our customers, it might be difficult for us to cancel the order once it has been processed, but be sure to let us know immediately.